Libraries: A New Issue of Weave UX (5.2) is Now Available Online

A new issue of Weave UX (Volume 5 Issue 2 2022) is now online.

In This Issue…

Peer-Review

Power and Politics of User Experience: Implications of Different User Roles for Next-Gen Repository Services
by Ayla Stein Kenfield and Daniel G. Tracy

What are the unique needs of different user groups? The authors ask this key question in their examination of the design and functionality of institutional repositories. .

Ask and you shall receive?: A LibAnswers FAQ usability study
by Amanda VerMeulen and Stephanie Schoch

Our users commonly interact with us via FAQs—this study presents recommendations for improving FAQs, along with practitioner reflections on conducting usability studies.

Snippets, subject lines, and exclamation points: A case study in constructing better library emails
by Robin C. Davis, Mia Partlow, Dawn Pearce and Silvia Sheffield

Email is a critical touchpoint in the library user experience. This article presents a UX research project aimed at better understanding and improving the automated messages that so many of our users receive. 

Dialog Box

What’s the Big Deal? User Experience and Interlibrary Loan Following Cancellation of a Big Deal
by Karen B Burton

The evolution of collection development has ramifications for library UX. When access models change, we can help provide a new mental model so that users understand they can still get what they need, when they need it.

Book Review: A Handbook of User Experience Research & Design in Libraries by Andy Priestner
by Meg McMahon

In this Dialog Box contribution, Meg McMahon details why this book from Andy Priestner is a must-own for any library professional interested in a framework that will make conducting UX research in libraries easier.

Filed under: Libraries, New Issue, News, Open Access, Patrons and Users