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July 4, 2022 by Gary Price

Research Article: “Exploring User Experience in Digital Libraries Through Questionnaire and Eye-Tracking Data”

July 4, 2022 by Gary Price

The article linked below was recently published by Library & Information Science Research.

Title

Exploring User Experience in Digital Libraries Through Questionnaire and Eye-Tracking Data

Authors

Maja Kuhar
University of Ljubljana, Slovenia

Tanja Merčun
University of Ljubljana, Slovenia

Source

Library and Information Science Research
Volume 44, Issue 3, July 2022, 101175

DOI: 10.1016/j.lisr.2022.101175

Abstract

In the field of digital libraries, research on user experience is sparse, especially in terms of emotions, impressions, and stimulation evoked by interaction with the digital library. Given the many different methods and tools available for assessing user experience, two questionnaires and eye-tracking were explored to see how each can contribute to understanding user experience in digital libraries. An eye-tracking study with 30 participants was carried out using two digital libraries. Analysis of the questionnaires revealed that overall, one digital library was experienced more positively, with the difference most evident in the hedonic quality. The eye-tracking data revealed different gaze patterns in the two digital libraries, with significant difference in measure values particularly on the search boxes. When eye-tracking was combined with the questionnaire data, several correlations were found, indicating that the search box position and the intuitiveness of the homepage had an impact on the user experience.

Fig. 4. Heatmap of Europeana homepage HERE.

Direct to Full Text Article

Filed under: Data Files, Digital Collections, Interactive Tools, Libraries, News

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.

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