May 21, 2022

Book Chapter: “Crowdsourcing COVID-19: A Brief Analysis of Librarian Posts on Reddit”

The book chapter linked below (full text, open access) was recently published online by Chandos Digital Information Review.


Crowdsourcing COVID-19: A Brief Analysis of Librarian Posts on Reddit


Daniella Smith
University of North Texas


Chandos Digital Information Review
DOI: 10.1016/B978-0-323-88493-8.00003-3


Initially, COVID-19 was mistaken for a cold. As time passed, the entire world was infected. It became evident that social distancing was needed to counteract the virus’s spread when the infection rate increased. Although social distancing was a viable option for many professions, it impeded the services offered by libraries. Libraries are cultural institutions that facilitate the social and educational health of their communities. Many citizens rely on libraries to obtain resources critical to their well-being. As such, libraries continued to offer their much-needed services, and librarians worldwide sought to implement the best-known practices to survive the COVID-19 disaster. This study explores how librarians responded to COVID-19 by examining their posts to the Reddit social media network. Popular discussion topics, questions posed by librarians, and the strategies used to cope with the pandemic are presented.

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About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.