May 25, 2022

Draft Literature Review: “Public Library Roles in Workforce and Business Development”

From the Chief Officers of State Library Agencies (COSLA):

The first phase of the Measures that Matter Workforce Development Pilot Evaluation project is to conduct a literature review to ground the research team in the library field and inform subsequent steps of the effort.  The literature review was completed as an internal document to inform the research, and is now being shared to inform field learning. Lead researchers for the project Mt. Auburn Associates reviewed literature relevant to the following three areas: 

  • a synthesis of the literature on public library roles in workforce development and business development, including what research has been done to date and what are the key learnings from the field;
  • a review of libraries’ existing outcome and measurement processes, including national and voluntary outcome initiatives; and
  • a review of current efforts to measure outcomes in the workforce development field, including the development of common measures and efforts to expand cross-program data alignment.

Together, these components will inform the research framework, data collection plans, and analysis lens of the pilot evaluation project. 

Direct to Literature Review
26 pages; PDF.

Direct to Measures That Matter Website

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.