May 21, 2022

Report: “New York Public Library’s Privacy Leader on Safeguarding Patron Trust, Transparency”

From The Privacy Advisor (International Association of Privacy Professionals):

Source: IAPP

“People have come to realize that libraries are a place where your information is kept more confidential than almost any other place,” [William] Marden said. “People think of libraries as safe places. We want to make sure that they continue to think that way.”

Working in the library world early on in his career, then transitioning into compliance and regulatory work at Citi Group and JPMorgan Chase for more than 15 years, Marden, a longtime user of the NYPL, was drawn back into the field in 2015 when he found the privacy position opening posted on the library’s website.


“We serve an entire spectrum of patrons and users, so that becomes part of my challenge, trying to address that very wide spectrum,” he said.

Learn More, Read the Complete Article (approx. 900 words)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.