May 16, 2022

Report From Tempe: “How Arizona State University Libraries Have Pivoted Operations During COVID-19”

From The State Press:

Britt Lewis, communications specialist for the ASU Library, said many services were still available and were never truly “shut down.”

“When ASU made the switch to online-only instruction last spring, the library made many service adjustments in order for students and faculty to get the necessary support and resources,” Lewis wrote in an email. “For example, we extended the hours of our online chat service and found ways to safely provide a daily ‘curbside pickup’ of physical library materials for students, faculty and staff at Hayden Library.”


Christina Peck, communications and outreach program coordinator for the ASU Library, also works on the chat lines for Ask a Librarian.

Peck said while the service has always existed, the number of students using the service increased during the pandemic, especially in the evenings.

Read the Complete Article (approx. 500 words)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.