October 29, 2020

Research/Journal Article: “Using Open Data to Inform Public Library Branch Services”

Note: A full text preprint/open access version of the article linked below is available here (via OSF.io)

Title

Using Open Data to Inform Public Library Branch Services

Authors

Karalyn R Ostler
Information School, University of Washington

Bree Norlander
Information School, University of Washington

Nicholas Weber
Information School, University of Washington

Source

Public Library Quarterly
DOI: 10.1080/01616846.2020.1798206

Abstract

This article describes the curation and use of open demographic data to inform public library services. A case study of census data curated for the Seattle Public Library (SPL) system is described. To understand the information needs of library branches, a set of SPL regional managers were interviewed, a set of use cases were created, and a prototype dashboard tool using open census data was developed to address the needs of two SPL regions. The utility of available open data to meet the needs of regional managers is reviewed, as well as the potential development of replicable data analysis tools for keeping public libraries aware of shifting neighborhood demographics.

Direct to Published Version

Direct to Preprint Version (Full Text)
20 pages; PDF.

Gary Price About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.

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