May 17, 2022

Journal Article: “Creating Diversity in Libraries: Management Perspectives”

The following article was recently published by Library Leadership & Management.


Creating Diversity in Libraries: Management Perspectives


Mihoko Hosoi
Penn St. University

Gwen Evans

Nancy S. Kirkpatrick


Library Leadership & Management
Vol 34, No 4 (2020)
DOI: 10.5860/llm.v34i4.7446


While existing library literature tends to focus on various diversity programs and discuss lack of diversity in the occupation, research is lacking on what libraries, individual managers, and minority librarians can do to cultivate diversity based on findings from management literature. This study explores linking those findings with practical steps that libraries, managers, and minority librarians can take to increase diversity in libraries.

Review of management literature found that successful minorities have sponsors who advocate for them as well as mentors who provide guidance and psychological support. It also found that voluntary initiatives such as awareness building through increased contact with minorities, eliminating biases through processes and structures, setting specific goals, and increasing social accountability were more effective than mandatory diversity training programs.

Based on the findings from the management literature, libraries are advised to communicate management commitment through their websites, job posts and other venues, set specific goals, evaluate outcomes, and make managers accountable by incorporating diversity-related performance goals in their evaluation. Managers’ willingness to be bias interrupters and serve as diversity champions also contributes to the success of diversity efforts. Appealing to people’s desire to look good to others is also found to be more effective than coercive techniques. Structured hiring practices and objective evaluation criteria for promotion also eliminate biases and lead to improvement. Minority librarians are encouraged to seek out sponsors as well as mentors, build on their resilience, and establish genuine personal long-term relationships with people of different backgrounds to achieve success in their careers.

Direct to Full Text Article
13 pages; PDF.

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.