From Ithaka S+R: “A Look at 10-Day Trends in Academic Library Response to COVID-19”
Today we present an analysis of changes in responses from first submission to the most recent update for the 253 institutions that have returned to the survey to log an update. In contrast to the first two analyses, which presented aggregated data across institutions, this analysis is longitudinal and reports on changes within institutions.
The data here were extracted at the end of the day on March 21 and thus represent data from the first 10 days of data collection. In that time, of the 721 that had responded to the survey, 253 institutions submitted at least one update and, of those, 60 submitted more than one. Please note that we have not yet analyzed the open-ended text entered with “other” responses.
Summary of Findings
Institutions continue to move classes online. There is a clear relationship between online class delivery and libraries closing or limiting their hours; however, these changes in library hours and services are often time-delayed. Libraries have pivoted reference services to online/phone delivery. Access to print collections, whether onsite or via delivery, has declined significantly. Given these shifts, it is understandable that libraries are expanding who is allowed to work remotely and, in some cases, have mandated remote work.
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About Gary Price
Gary Price (firstname.lastname@example.org) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.