The library was hoping to keep expanding the program, but when Channel 2 Investigates checked in on the effort, we discovered hundreds of these devices have vanished. The Library system also has trouble collecting fees from those who don’t return the devices or return the devices late.
Providing access to technology is one of the core missions of the library. The hotspot program was launched because not everyone can make it to a library branch to log on to a computer.
Note: The report shows that 419 of the 1,097 hotspots are either lost or missing (at the time of publication).