May 16, 2022

Journal Article: “Twitter Use by Academic Libraries in New York State”

The following article was recently published in Urban Library Journal  published by the Library Association of the City University of New York in collaboration with the Office of Library Services.


Twitter Use by Academic Libraries in New York State


Sheena Philogene
Brooklyn College, CUNY


Urban Library Journal 25(2) (2019)


Twitter can be a productive tool for academic libraries to use when sharing information, marketing services, and building relationships with students, yet it is difficult to know whether academic libraries are utilizing this platform by creating an independent library account. Furthermore, if academic libraries do have accounts, it is valuable to understand what academic libraries use Twitter for, and what kinds of media they share. The purpose of this study then is to investigate whether academic libraries in New York State (NYS) use Twitter, and if they do, how and why. Based on a sample of 226 academic libraries of 2- and 4-year institutions with physical locations, the results of the analysis found that approximately 48% of academic libraries in NYS have a Twitter account. A content analysis of a random sample of 21 academic libraries in NYS showed that academic libraries primarily use Twitter as a resource to share information about events in and outside of the institution, by sharing links to other information and content.

Direct to Full Text Article
10 pages; PDF.

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.