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December 23, 2019 by Gary Price

Research Tools: U.S. Dept. of Education Launches New Centralized Hub to Access Student Aid Information

December 23, 2019 by Gary Price

From U.S. Dept. of Education:

The new StudentAid.gov is now the singular place where students, parents, and borrowers can learn about available types of student aid, find the right repayment plan, complete loan counseling, and fill out the Free Application for Federal Student Aid (FAFSA®) form. The new StudentAid.gov consolidates into one singular location the student-facing portions of StudentLoans.gov, fsaid.ed.gov, and nslds.ed.gov.

In addition to the revamped website, borrowers can now access all the loan servicer contact centers through one phone number: 1-800-4-FED-AID. This number includes a new interactive voice response function to direct customers to the appropriate place, eliminating confusion and frustration for borrowers. The myStudentAid mobile app has also been updated and enhanced so that customers can seamlessly switch between completing tasks on the app and the web.

The new StudentAid.gov has these resources (and more) in one user-friendly spot:

  • FAFSA®form
  • Student loan consolidation
  • Entrance counseling and Exit counseling
  • Master Promissory Note
  • PLUS loan applications
  • Income-driven repayment plan application

Filed under: News

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.

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