April 11, 2021

Research Tools: U.S. Dept. of Education Launches New Centralized Hub to Access Student Aid Information

From U.S. Dept. of Education:

The new StudentAid.gov is now the singular place where students, parents, and borrowers can learn about available types of student aid, find the right repayment plan, complete loan counseling, and fill out the Free Application for Federal Student Aid (FAFSA®) form. The new StudentAid.gov consolidates into one singular location the student-facing portions of StudentLoans.gov, fsaid.ed.gov, and nslds.ed.gov.

In addition to the revamped website, borrowers can now access all the loan servicer contact centers through one phone number: 1-800-4-FED-AID. This number includes a new interactive voice response function to direct customers to the appropriate place, eliminating confusion and frustration for borrowers. The myStudentAid mobile app has also been updated and enhanced so that customers can seamlessly switch between completing tasks on the app and the web.

The new StudentAid.gov has these resources (and more) in one user-friendly spot:

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.