December 1, 2020

FTC Releases New Interactive Research Tool with Do Not Call and Robocall Data

From the Federal Trade Commission:

The Federal Trade Commission today announced the debut of a new interactive public web page containing a wealth of information about the National DNC Registry and unwanted telemarketing robocalls.

The information will be updated quarterly. In the past, similar DNC and robocall complaint data was only available to the public annually in the FTC’s Do Not Call Data Book.

Using a Tableau Public interface, consumers can now access reports about the number of DNC and robocall complaints filed from their state, and see how that information compares with complaints filed by consumers in other states or nationally. Users also can do specific searches to determine what types of telemarketing calls consumers are reporting, such as live calls versus robocalls. In addition, because consumers often specify the type of telemarketing call they are reporting, users can explore the database by topic.

Finally, the new page will let users search for the types of calls that are currently prompting the most complaints to the Commission, and track the complaints over time to look for trends in the data. The page also contains the more basic DNC and robocall statistics the FTC collects, including the number of consumers with numbers on the Registry, the number and types of entities that are accessing the Registry to scrub their call lists, and the number of robocall complaints by month.

Direct to FTC Do Not Call/Robocall Data Tool

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.

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