May 27, 2022

NPD Reports “Thirty-One Percent of U.S. Households Lack a Broadband Connection”

From NPD:

Despite the growing popularity of connected devices in the home, including smart devices, streaming media players, and smart TVs, a new report from The NPD Group reveals that 31 percent of U.S. households do not currently have a broadband connection (25Mbps per second download speed or greater). This equates to roughly 100 million consumers, totaling nearly one-third of the U.S. population, and the vast majority of these consumers are in rural markets.

This lack of access is in turn impacting the adoption of advanced technologies across much of America’s heartland, according to NPD’s new Rural America and Technology report. Despite many homes still having the ability to connect to the internet, consumers with single-digit megabits per second of download speed will struggle to benefit from activities that require these speeds, such as streaming video solutions or connecting to a remote network to telecommute.

“The so-called digital divide, between those that can or cannot make the best use of the Internet, can be clearly felt in rural markets where the lack of broadband impacts everything from entertainment to the educational system,” explained Eddie Hold, president, NPD Connected Intelligence. “And even the state level data masks the underlying reality that in the most rural markets in America, less than 20 percent of households have a broadband connection.”

On the other hand, consumers in rural markets that have broadband access show many similarities to the U.S. overall. While income levels are significantly lower in many rural markets, there is still demand for connected devices. Streaming media players, larger TVs, and smart home devices see significant ownership levels in rural markets when there is broadband, and at times even in areas that have slower connections. In fact, 43 percent of rural households in the U.S. (compared to 45 percent nationwide) own a streaming media player, regardless of whether or not they have access to broadband. Many of these households also still purchase DVDs due to a less than satisfactory streaming connection, but when broadband is delivered, streaming becomes the mainstream solution.

“The roll out of 5G will have a significant impact in rural America, disrupting the limited broadband carrier market and delivering broadband to many households that have not previously had access. This will inevitably provide an opportunity for manufacturers and retailers to reach new consumers with advanced devices,” noted Hold.

Methodology The report is based on a combination of sales data, mobile phone activation data, broadband adoption data, consumer survey information, and in-person interviews.

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About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.