From The Mandarin:
Marie-Louise Ayers, director-general of the National Library of Australia, is the nation’s top librarian. She talks to Stephen Easton about the culture of innovation that has allowed the NLA to remain an international leader in its field for decades, relying entirely on its own in-house expertise.
“Radical incrementalism” is the term Marie-Louise Ayers uses to best describe the approach that delivered the new Australian Web Archive this year — charting a direction and taking small steps that lead to profound change over time, through learning and evaluation along the way. In theory this allows organisations to achieve goals that would have previously sounded too big, ambitious or risky.
“And that is, seeing a problem for which there are no obvious solutions, making a start anyway, setting a course and then sticking to it for the very long term.”