Carried out between September and November 2018, there were 170 responses, of which 126 (74%) were complete. The organization types that responded largely reflected our overall membership, with the vast majority (78%) from research institutions, which comprise 79% of our membership. Geographically, the responses were less representative, with Western Europe under-represented (25% compared with 56% of members) and the other regions somewhat over-represented.
- Disambiguation of researchers was the top reason given for joining ORCID, and most respondents focus on using ORCID to help researchers. However, user adoption is seen as the biggest challenge to implementing ORCID
- Access to the member API is the most valued membership benefit, but building and reviewing/launching an integration are considered the most challenging aspects of implementing ORCID
- Communications with ORCID are rated highly, with high scores for our technical documentation, but only around one third of respondents are using our freely available outreach resources
- Members are largely positive about ORCID, shown through multiple modalities: a NetPromoter score of 38, high scores for questions about interactions with staff, and perceived value of key member benefits.
- We have more work to do to improve our members’ understanding of, and ability to demonstrate, the value of ORCID — to themselves, their organizations, and their researchers
ORCID Releases Findings From 2018 Member Survey, Data Set Also Available
Filed by March 5, 2019on