January 22, 2022

Research Article: “How Can Bibliometric and Altmetric Suppliers Improve? Messages From The End-User Community”

The following article was published on the Insights: the UKSG Journal website earlier today.


How Can Bibliometric and Altmetric Suppliers Improve? Messages From The End-User Community


Elizabeth Gadd
Loughborough University

Ian Rowlands
King’s College London, Waterloo Campus


Insights, 31, 38
Published on October 3, 2018
DOI: 10.1629/uksg.437

This article reports on a 2018 survey of bibliometric and altmetric practitioners – ‘Three things you want your metrics supplier to know’ – that was undertaken to better understand the practitioners’ usage of existing tools and services and to invite them to suggest ways in which they would like to see these improve. In total, 149 suggestions were made by 42 respondents, mainly UK librarians. Responses could be categorized into four main themes: A) Improve and share your data; B) Be more responsible; C) Improve your tools; D) Improve your indicators. The findings of the survey are discussed and sample comments shared. Based on these findings, and expanding on the four themes, the article makes a number of practical recommendations to metrics suppliers for ways in which their services could better serve the need of the community for robust and responsible bibliometric and altmetric evaluation.

Direct to Full Text Article

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.