May 17, 2022

PEN American Foundation Releases “Online Harassment Field Manual” to Empower Writers, Journalists and Others with Practical Tools, Tactics to Defend Against Hateful Speech and Trolling

From the PEN American Foundation:

2018-04-23_11-42-39PEN America announces the launch of its Online Harassment Field Manual, a first-of-its-kind resource to equip and empower writers, journalists, and all those active online with practical tools and tactics to defend against hateful speech and trolling.

The Field Manual offers a one-stop bank of advice, guidance, and resources on cyber-stalking, doxing, hate speech, and other forms of digital vitriol, intended to fortify writers and journalists with the best available methods and means to protect themselves and secure their own freedom to write. The Field Manual also offers recommendations directed to employers, tech companies, and law enforcement on the parts they need to play to prevent online harassment. While the content is geared toward writers, much of the advice and techniques are relevant to anyone confronting hostility online.

Manual highlights include:

  • A number of first-hand accounts of online harassment and their aftermath
  • Step-by-step guides for enhancing cyber security and preventing doxing
  • An online harassment glossary with proposed responses
  • Ideas for leveraging online writing communities to combat online harassment
  • Tips for combating hate speech with counterspeech
  • Guidelines for allies and witnesses interested in intervening in online harassment
  • Best practices for employers of writers and journalists to improve institutional support during episodes of online abuse
  • Information about online harassment and the law

Direct to  Online Harassment Field Manual

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.