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June 20, 2017 by Gary Price

Privacy and Security: The Internet Society’s Online Trust Alliance Releases 2017 Online Trust Audit

June 20, 2017 by Gary Price

From the OTA:

The Online Trust Alliance (OTA), an Internet Society initiative with the mission to promote best practices for online trust, announced today the results of its 2017 Online Trust Audit & Honor Roll.
[Clip]
OTA’s ninth annual Online Trust Audit & Honor Roll analyzed over 1,000 consumer-facing websites for their website and email security and privacy practices. The Audit revealed that 52 percent of analyzed websites qualified for the Honor Roll, a five percent improvement over 2016.
However, OTA also observed the emergence of an alarming three-year trend:  sites either qualify for the Honor Roll or fail the Audit. In other words, sites increasingly either take privacy and security seriously and do well in the Audit, or lag the industry significantly in one or more critical areas.
[Clip]
Industry Highlights
From best to worst performing industries:

  • Consumer Services: This industry was again the best performing with 76 percent making the Honor Roll this year. This segment accounted for 26 of the top 50 consumer-facing sites (52 percent).
  • Internet Retailers: Fifty-one percent of the top 500 Internet retailers made the Honor Roll, a significant improvement over last year’s score of 44 percent. This segment accounted for 10 of the top 50 consumer-facing sites (20 percent).
  • News & Media: Forty-eight percent of news and media sites made the Honor Roll this year, the most significant improvement over the previous year across all industries. In 2016, media and news sites were the worst performing sector with only 23 percent making the Honor Roll. This segment accounted for three of the top consumer-facing 50 sites (6 percent).
  • ISPs, Carriers, Hosters & Email Providers: Forty-six percent of companies in this new 2017 category made the Honor Roll. This segment accounted for seven of the top 50 consumer-facing sites (14 percent).
  • Government: Thirty-nine percent of audited U.S. federal government sites made the Honor Roll. This was a significant decrease from 46 percent in 2016. 60 percent received failing grades.
  • FDIC 100 Banks: The percent of FDIC 100 banks making the Honor Roll saw the biggest drop in 2017, going from 55 percent in 2016 to 27 percent. This sector had shown consistent, significant improvement in their Honor Roll score up to 2016 before plummeting this year predominantly due to increased breaches, low privacy scores and low levels of email authentication. 65 percent received failing grades.

Resources

  • 2017 Online Trust Audit Report (44 pages; PDF)
  • 2017 Online Audit Methodology
  • 2017 – Top 50 – “Top of Class”
  • Best Practices Check List (1 page; PDF)

Read the Complete News Release (Includes Section on Methodology)

Filed under: News

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.

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