E-Rate: CEO of USAC (Universal Service Administrative Company) Chris Henderson Resigns
The FCC reformed the E-rate program under Chris Henderson’s tenure as USAC CEO and he was leading USAC to implement many reforms mandated by the FCC. E-rate stakeholders have been frustrated by USAC’s roll out of its online E-rate Productivity Center (“EPC”). The new system has resulted in significant challenges and delays in receiving E-rate discounts. On April 19, 2017, FCC Chairman Pai wrote a letter to Chris Henderson and USAC outlining his displeasure with the continuing difficulties and high costs of the EPC system.
About Gary Price
Gary Price (email@example.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.