May 17, 2022

E-Rate: CEO of USAC (Universal Service Administrative Company) Chris Henderson Resigns


The FCC reformed the E-rate program under Chris Henderson’s tenure as USAC CEO and he was leading USAC to implement many reforms mandated by the FCC. E-rate stakeholders have been frustrated by USAC’s roll out of its online E-rate Productivity Center (“EPC”). The new system has resulted in significant challenges and delays in receiving E-rate discounts. On April 19, 2017, FCC Chairman Pai wrote a letter to Chris Henderson and USAC outlining his displeasure with the continuing difficulties and high costs of the EPC system.

See Also: FCC Commissioner O’Rielly Statement on Resignation of USAC CEO

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.