Research Article/Preprint: “Selecting Link Resolver and Knowledge Base Software: Implications of Interoperability”

The following article (accepted manuscript/preprint) is scheduled to be published in the June 2017 issue of Electronic Resources Librarianship.
Title
Selecting Link Resolver and Knowledge Base Software: Implications of Interoperability
Authors
Cyndy Chisare
James Madison University
Jody C. Fagan
James Madison UniversityFollow
David J. Gaines
James Madison University
Michael Trocchia
James Madison University
Source
via James Madison University Scholarly Commons
Scheduled For Publication: Electronic Resources Librarianship (June 2017)
Abstract

Link resolver software and their associated knowledge bases are essential technologies for modern academic libraries. However, because of the increasing number of possible integrations involving link resolver software and knowledge bases, a library’s vendor relationships, product choices, and consortial arrangements may have the most dramatic effects on the user experience and back-end maintenance workloads. A project team at a large comprehensive university recently investigated link resolver products in an attempt to increase efficiency of back-end workflows while maintaining or improving the patron experience. The methodology used for product comparison may be useful for other libraries.

Direct to Full Text Article (34 pages; PDF)

Filed under: Academic Libraries, Libraries, News