From the CBC:
Moe Hosseini-Ara, the Toronto Public Library’s director of branch operations and customer experience, knows a lot of library branches in the downtown core are used by the homeless population.
“I do feel that the prevalence and the numbers have increased,” Hosseini-Ara said. “We’re there for the entire community.”
Hosseini-Ara says library services partners with Toronto’s public health and social services to “work with them to see what we can do as a part of the organizations in the community that can assist.”
The branches are also seasonally designated as warming and cooling areas in the city.
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