May 20, 2022

Hawaii’s Public Libraries “Seek to Help a Growing Portion of their Clientele: The Homeless”

From Hawaii News Now:

Being a librarian isn’t just about helping people find the right book anymore.

And, quipped Hawaii State Library acting director Marya Zoller, “we really don’t do ‘shhhh’ too much.”

But even Zoller wasn’t fully prepared to add “social worker” to her resume. And that’s exactly what’s happened.


Now the clientele is much more diverse — and so are the challenges.

Across the state, homeless congregate in libraries daily, putting librarians on the front line of some of the most serious social issues facing our community.

Zoller said many of the homeless who come into libraries face a host of challenges, including mental health issues.

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Hawaii News Now – KGMB and KHNL

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.