University of Michigan Library Link Resolver Investigation Team Releases Report

The report linked below (dated January 29, 2016) was made shared on the U. of Michigan open repository today.
Title
Report of the Link Resolver Investigation Team
Authors
Lisa Campbell (Service Lead)
Ken Varnum (Technical Lead)
Kathleen Folger (TASC Sponsor)
Judith Ahronheim
Shevon Desai
Jonathan Earley
Ben Howell
Kate Saylor
Source
University of Michigan Library (via Deep Blue Repository)

This report was commissioned to explore whether the University Library should improve and update its ProQuest ­provided link resolver interface, 360 Link Legacy. To develop a recommendation and propose an implementation plan, an investigation team: evaluated the existing interface; researched how users encounter and interact with the existing interface; identified essential and desired requirements for interface improvements; and reviewed three link resolver tools (360 Link Legacy [current solution], 360 Link 2.0 [the updated version of current solution], and Umlaut [open­ source software]).
After considering the above research, as well as the feedback of many library stakeholders, the investigation team recommends that the library should update its link resolver interface, using the Umlaut open­ source software.

Direct to Full Text Report (31 pages; PDF)

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