May 23, 2022

University of Michigan Library Link Resolver Investigation Team Releases Report

2016-02-17_16-58-19The report linked below (dated January 29, 2016) was made shared on the U. of Michigan open repository today.


Report of the Link Resolver Investigation Team


Lisa Campbell (Service Lead)
Ken Varnum (Technical Lead)
Kathleen Folger (TASC Sponsor)
Judith Ahronheim
Shevon Desai
Jonathan Earley
Ben Howell
Kate Saylor


University of Michigan Library (via Deep Blue Repository)

This report was commissioned to explore whether the University Library should improve and update its ProQuest ­provided link resolver interface, 360 Link Legacy. To develop a recommendation and propose an implementation plan, an investigation team: evaluated the existing interface; researched how users encounter and interact with the existing interface; identified essential and desired requirements for interface improvements; and reviewed three link resolver tools (360 Link Legacy [current solution], 360 Link 2.0 [the updated version of current solution], and Umlaut [open­ source software]).

After considering the above research, as well as the feedback of many library stakeholders, the investigation team recommends that the library should update its link resolver interface, using the Umlaut open­ source software.

Direct to Full Text Report (31 pages; PDF)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.