The UK Government’s, “Libraries Shaping the Future: Report and Case Studies” material (first released on December 16, 2015), added a brief case study today with info/outcomes/lessons learned about how libraries in Chichester, Horsham and Crawley installed Amazon.com lockers in 2012.
Amazon Lockers allow customers to pick-up packages vs. having them left at home/office.
From the Outcomes Achieved Section of the Case Study:
The lockers:
provide a regular income for these libraries
are a popular service for customers
have no impact on staff time
are used by between 80 and 100 people in each location a week
bring people into the library
are used by non and existing library users; it is very difficult to assess if there is much crossover
Read the Complete Case Study
See Also: All Material: “Libraries Shaping the Future: Report and Case Studies”
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