November 25, 2020

New Article: “The Customer is Always Right? Assessing the Value Of Patron-Driven Acquisition at the University of Huddersfield”

The article linked below was published in the latest issue of Insights: the UKSG journal.

Title

The Customer is Always Right? Assessing the Value Of Patron-Driven Acquisition at the University of Huddersfield

Authors

Graham Stone
Library Services University of Huddersfield

Briony Heyhoe-Pullar
All My Systems Ltd

Source

Insights: the UKSG Journal
Vol. 28. No.1
March 5, 2015

Abstract

A small-scale patron-driven acquisition (PDA) study at the University of Huddersfield is discussed in this article. The authors briefly describe the background to PDA at Huddersfield before discussing data from the 2014 PDA pilot with the e-book supplier Ebook Library (EBL). The pilot produced two sets of data, usage reports using COUNTER statistics and a short questionnaire designed by the Library. These results led to a major alteration to the collection management and development policy, where PDA is now embedded into the Library book fund.

The article includes several charts.

Direct to Full Text Article (HTML)

Direct to PDF Version (10 pages; PDF)

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.

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