New Article: “The Customer is Always Right? Assessing the Value Of Patron-Driven Acquisition at the University of Huddersfield”

The article linked below was published in the latest issue of Insights: the UKSG journal.
Title
The Customer is Always Right? Assessing the Value Of Patron-Driven Acquisition at the University of Huddersfield
Authors
Graham Stone
Library Services University of Huddersfield
Briony Heyhoe-Pullar
All My Systems Ltd
Source
Insights: the UKSG Journal
Vol. 28. No.1
March 5, 2015
Abstract

A small-scale patron-driven acquisition (PDA) study at the University of Huddersfield is discussed in this article. The authors briefly describe the background to PDA at Huddersfield before discussing data from the 2014 PDA pilot with the e-book supplier Ebook Library (EBL). The pilot produced two sets of data, usage reports using COUNTER statistics and a short questionnaire designed by the Library. These results led to a major alteration to the collection management and development policy, where PDA is now embedded into the Library book fund.

The article includes several charts.
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