From The Londoner:
After a year of research and community engagement, the London Public Library not only has a new four-year strategic plan, but some novel approaches for encouraging participation already rolling out in branches across the city.
The plan, developed in-house by LPL staff at no extra cost to the library, began with a community engagement process including street teams that interviewed 480 Londoners in public places around the city and a two-week online survey that garnered 6,700 responses.
One of the priorities in the plan is to revitalize branch spaces, particularly at the 12-year-old central branch downtown. Ellen Hobin, LPL’s manager of communications, said that means a number of practical changes, like more access to power outlets for devices, better access to WiFi, more comfortable seating, more quiet spaces and social spaces, and in-library coffee.