May 19, 2022

Ohio: Reserving Materials Online and the Westerville Public Library’s Drive Up Window (Video)

A new article from The Columbus Dispatch, “Reserving library materials online grows in reader popularity” includes a discussion and video about the popular drive-up window at the Westerville Public Library.

From the Article:

Checking out library books has become as easy as a few taps on a phone — an increasingly popular way to “visit” the library.

“I can search for any kind of reading materials, movies, anything that I need,” said Knowles, 34, whose children are 4 and 7 years old. The app, she said, “will let me know if it’s available now or when, and when it’s due back. And there’s no wrestling kids into and out of car seats and keeping track of them once inside. “It’s simple, convenient and quick,” she said, after dropping off an armful of books and movies with her 4-year-old son, Sawyer. “This has just made our experience so much better.”


Westerville’s reserves rose dramatically after it installed its drive-up window in 1998, library director Don Barlow said. Up to 7,000 cars use the window each month.

Read the Complete Article

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.