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October 8, 2013 by Gary Price

Canada: Vancouver Public Library Will Waive Fines For Long Overdue Items During “Welcome Back Week” Later This Month

October 8, 2013 by Gary Price

From the Vancouver Public Library:

Vancouver Public Library today announced its Welcome Back Week to re-engage patrons who may be reluctant to return to the library owing to accumulated overdue fines.
“This is a truly unique initiative – and one we’re excited to be able to bring to the community,” says the library’s board chair, Catherine Evans.
“We know that some people simply stay away from the library when they have long overdue books,” she says. “We miss those patrons, and we’ve launched our Welcome Back Week to encourage them to come back – without worrying about fines for those items that may have built up over months or years.”
Welcome Back Week will run from Oct. 21-27 across the entire VPL system. During that time patrons can return their long overdue materials – those that are more than six weeks overdue – in person, to any branch, without having to pay the associated charges.
“A library is the community hub – a place for everyone to connect, learn and enjoy, regardless of circumstance and financial means,” says VPL chief librarian Sandra Singh. “This month is Canadian Library Month, so what a wonderful time to welcome back patrons in this way.”
It’s the first time that VPL has offered a program like this, and the library expects that word will spread quickly throughout the community.
“This is the first time we’ve done this, and I don’t expect it will happen again anytime soon,” says Singh, who notes that the library does rely on overdue fees to offset operating expenses.

VPL  has 350,000 active card holders and 21 branches.
Read Complete Announcement and “Welcome Back Week” FAQ

Coverage

Vancouver Public Library Waives Fines for One Week (via CBC)

Filed under: Libraries, News, Patrons and Users, Public Libraries

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.

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