Research Article: “How Users Search the Library from a Single Search Box”
Note: What follows is the published version (just released) of an article we first shared as a preprint in January 2012.
“How Users Search the Library From a Single Search Box”
Cory Lown, Tito Sierra, and Josh Boyer
North Carolina St. University (All Authors)
College and Research Libraries
vol. 74 no. 3 227-241
Academic libraries are turning increasingly to unified search solutions to simplify search and discovery of library resources. Unfortunately, very little research has been published on library user search behavior in single search box environments. This study examines how users search a large public university library using a prominent, single search box on the library website. The article examines two semesters of real-world data, totaling nearly 1.4 million transactions. Findings include that unified library search is about more than the catalog and articles, though these predominate. Additionally, a small number of the most popular search queries accounts for a disproportionate amount of the overall queries. Also discussed are the merits of ongoing evaluation of library user search behavior.
Direct to Full Text (27 pages; PDF)
Filed under: Academic Libraries, Data Files, Libraries, News, Patrons and Users
About Gary Price
Gary Price (email@example.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.