May 21, 2022

New Research Shows Convenience Is a Key Factor Information-Seeking Behavior

From OCLC Research:

Visitors and Residents: What Motivates Engagement with the Digital Information Environment?”, which was presented at ISIC: The Information Behaviour Conference, held 4-7 September 2012 in Tokyo, reports on the three-year Digital Visitors and Residents project, a longitudinal study funded by JISC, OCLC, the University of Oxford, and the University of North Carolina, Charlotte. The project is an attempt to fill the gap in user behavior studies identified in the JISC Digital Information Seeker Report.


Initial results highlight the importance of convenience as a crucial factor in information-seeking behavior. There also are indications that as users progress through the educational stages, the digital literacies they employ do not necessarily become more sophisticated.

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“Visitors and residents: what motivates engagement with the digital information environment?”


Lynn Silipigni Connaway
OCLC Research

David White
Technology Assisted Lifelong Learning, University of Oxford

Donna Lanclos
Murrey Atkins Library, University of North Carolina, Charlotte

Alison Le Cornu
The Higher Education Academy


Information Research
vol. 18 no. 1, March, 2013

Direct to Full Text Article

See Also:  How Do Learners Develop Digital Literacies? (Digital Visitors/Residents Progress Report)
From June 13, 2012

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.