Conference Presentation: “Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference”
The following presentation took place at the 2013 ALISE Annual Conference in Seattle.
Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference
Marie L. Radford
Chair, Department of Library & Information Science
Lynn Silipigni Connaway
(via OCLC Research)
Direct to Presentation Slides
About Gary Price
Gary Price (firstname.lastname@example.org) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.