Conference Presentation: “Best Practices of Text Reference Service: A Synergistic View”
The following presentations took place on June 24, 2012 during RUSA’s 18th Annual Reference Research Forum at ALA 2012 in Anaheim.
RUSA made the slides available online earlier this week.
Title
Best Practices of Text Reference Service: A Synergistic View
Presenter
Lili Luo
School of Library and Information Science
San Jose State University
Direct to Slide Deck (15 Slides; .pptx)
Two More Presentations from the Forum
Title
Research Assistance Interactions: Exploration of Users’ Motivation and Perceptions
Presenters
Stephanie Alexander
University of Southern California
Alison Graber
University of Colorado Boulder
Alison Hicks
University of Colorado Boulder
Caroline Sinkinson
University of Colorado Boulder
Direct to Slide Deck (25 Slides; pptx)
Title
Apples and Oranges: Lessons From a Usability Study of Two Library FAQ Web Sites
Presenters
Susan Gardner Archamba
Loyola Marymount University
Kenneth Simon
Loyola Marymount University
Direct to Slides (50 Slides; .pptx)
Filed under: Associations and Organizations, Libraries, News
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.
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