May 18, 2022

Infographic: Ontario Council of University Libraries: “Ask a Librarian” Usage Statistics, 2011-2012

“12,001 chats in 218 days”
– via U. of Toronto Twitter

The following infographic provides a look at the Ontario Council of University Libraries, Ask a Librarian service that launched on September 12, 2011 with the following institutions:

  • University of Guelph
  • University of Guelph-Humber
  • Lakehead University
  • Ryerson University
  • York University
  • University of Toronto – St.George
  • University of Toronto – Mississauga
  • University of Toronto – Scarborough
  • University of Windsor

PDF version of infographic.

Infographic #2: “Learning From Virtual Reference Usage Data” (PDF)
Additional charts, graphics, and analysis

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.