May 29, 2022

Statistics: "Friends, Following and Feedback: How We’re Using Social Media"

From Nielsen Wire:

Nielsen’s recent Social Media Report revealed the size of the audience and the degree of consumption across social networking platforms in the U.S., and now new research by NM Incite, a Nielsen/McKinsey Company, further explores the reasons U.S. social media users visit these sites.

Not surprisingly, the top drivers of social media use among social networkers are keeping in touch with family and friends (89% and 88%, respectively) and finding new friends (70%).  Another driver of use is the desire to view and contribute to reviews of products and services as 68 percent of social media users go to social networking sites to read product reviews and over half use these sites to provide product feedback, both positive and negative.  Other top reasons social media users engage in social networking include entertainment (67%), as a creative outlet (64%), to learn about products (58%), and to get coupons or promotions (54%).

The study also looked at the differences in use among social media users with children and those without, finding that parents are more likely than non-parents to use social media for almost every thing, with dating being the exception.  Parents are 26 percent more likely than non-parents to visit social networks to play games, 23 percent more likely to use as a creative outlet and 20 percent more likely to use for entertainment.

Read the Complete Summary (With Charts)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.