November 26, 2015

Research Article: “Why Some Students Continue to Value Individual, Face-to-Face Research Consultations in a Technology-Rich World”

The following research article appears in the November 2013 issue of College and Research Libraries.


Why Some Students Continue to Value Individual, Face-to-Face Research Consultations in a Technology-Rich World


Trina J. Magi
University of Vermont

Patricia E. Mardeusz
University of Vermont


College & Research Libraries
vol. 74 no. 6
November 2013


For decades, academic librarians have provided individual research consultations for students. There is little information, however, about why students schedule consultations, the kinds of assistance students feel are provided by librarians during consultations, and what students find valuable about face-to-face consultations, even with the availability of online research help. This exploratory, qualitative study of individual research consultations at the University of Vermont gathered students’ views on these questions. The findings will help librarians better understand how individual consultations serve students and what role consultations should play in the mix of reference services offered.

Direct to Full Text Article (14 pages; PDF)

Gary Price About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.

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