The report from the U. of North Carolina at Chapel Hill University Library is titled, Final Report: To Collect and To Serve.
You can access the full text (24 pages; PDF) here.
From Introductory Remarks by Sarah Michalak, University Librarian and Associate Provost for University Libraries:
Thanks to highly motivated staff members, UNC’s libraries in recent years have become more outward facing, de-siloed, technology diffused,collaborative, and energized by leaders at all levels of the organization.This evolution came about through thoughtful and continuing reorganization of units, participation of staff members in every department, and a finely tuned awareness of our users’changing needs.
Our recent changes have taken place against the backdrop of an extremely challenging fiscalenvironment. As state allocations to the University dropped, the Library budget was cut by nearly $4 million over three years.Weeliminated vacant positions, delayed or scaled back new services, scrutinized every acquisition dollar to ensure purchase of highest-need materials, and reluctantly gave up plans for much-needed repairs and renovations.
Despite setbacks,we continued to pursue goals laid out in To Collect and To Serve, the Library’s blueprint for the years 2010–11 and 2011–12. In this report, you will find an accounting of the period’s most significant accomplishments as they relateto that plan.
I hope you will agree with me that Carolina’s transformed—and also streamlined—libraries havefound creative ways to moveforward and to servethefaculty, undergraduate and graduatestudents, independent researchers, and community members who rely on Carolina’s world-class libraries.
A positive development during this time has been the administra tive merging of the University Library and the Health Sciences Library. Our two libraries havelong enjoyed a close working relationship.Theformalization of this relationship has allowed us to look anew at our programs and services, and to seek additional opportunities forefficiencies and improvement.
Direct to Full Text (24 pages; PDF).
See Also: To Collect and To Serve: A Plan for the University Library 2010-2012 (10 pages; PDF
Published on July 1, 2010.