August 31, 2014

Conference Presentation: “Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference”

share save 171 16 Conference Presentation: Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference

The following presentation took place at the 2013 ALISE Annual Conference in Seattle.

Title

Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference

Presenters

Marie L. Radford
Chair, Department of Library & Information Science
Rutgers University

Lynn Silipigni Connaway
OCLC Research

Source

(via OCLC Research)

Link

Direct to Presentation Slides

share save 171 16 Conference Presentation: Not Dead Yet: A Longitudinal Study of Query Type and Ready Reference Accuracy in Live Chat and IM Reference
Gary Price About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.